Terms of Service

Welcome to AI CAD Generator. These Terms of Service ("Terms") form a binding agreement between you ("you", "User") and the operator of aicadgen.com ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

Update notice: sections 3.3 to 3.5, 4, 8, 9 and 10 were revised on 15 September 2026 to state more precisely that outputs are not professional advice and that we are not liable for designs or for anything made from them. For accounts created before 15 September 2026 the revised sections take effect on 6 October 2026 (see section 12); for new accounts they apply immediately.

1. About us

AI CAD Generator is operated from Australia. The Service generates parametric CAD files (STEP, STL, DXF) from natural-language prompts using third-party large-language-model and 3D-generation providers.

2. Eligibility and account

You must be at least 16 years old to use the Service. You are responsible for keeping your password secure and for all activity under your account. Notify us immediately at support@aicadgen.com if you suspect unauthorised access.

3. The Service

The Service accepts text prompts, sends them to a third-party AI provider, executes generated parametric code in our sandbox, and returns CAD files to you. Output is provided on an "as-is" basis. AI-generated geometry is not guaranteed to be physically correct, manufacturable, or fit for any specific purpose.

You are responsible for verifying every output before manufacture, deployment, or any safety-critical use.

3.1 Intended use — concept and prototyping only

3.2 Summary of your responsibilities

• AiCadGen generates conceptual engineering models and drawings. It is an AI-assisted CAD generation tool, not an engineering consultancy.
• You are responsible for reviewing and validating every output before manufacture, construction, installation or commercial use.
• AiCadGen does not guarantee engineering accuracy or regulatory compliance. Where an output references a standard or code (for example AS1100, AS/NZS 3000, AS/NZS 3500, AS 1668.2 or the NCC), that means the design was drawn against that reference — it is not a certification that the design complies with it. Only a qualified, and where required licensed, engineer can determine compliance.
• You must not use the Service to infringe patents, copyrights, trademarks, design rights or trade secrets. Describing or uploading an image of an existing protected product so the Service reproduces it is your responsibility, not ours.
• You must have the rights to any file, photograph, sketch or drawing you upload. Do not upload material you do not own or have permission to use.
• You retain ownership of the original content you create, subject to these Terms. Ownership of AI-assisted outputs varies between jurisdictions and may not attract copyright protection in some of them; you are responsible for understanding the position that applies to you.

3.3 No professional advice, no reliance

The Service is software. Nothing it produces — models, drawings, dimensions, tolerances, material or process suggestions, design-review notes, warnings, chat answers or any other output — is engineering, architectural, structural, electrical, hydraulic, fire-safety, medical, legal or other professional advice, and none of it is prepared or reviewed by a licensed professional. No professional, fiduciary or advisory relationship arises between you and us, and we assume no duty of care to you or to anyone who receives an output from you. You agree not to rely on any output without independent verification by a qualified person, and you accept that any reliance is at your own risk.

3.4 Third-party AI models and output variability

Outputs are produced by third-party AI models and automated geometry tools that we do not control. They can be wrong, incomplete, inconsistent between runs, or different from what you asked for, and they may resemble existing designs. The same prompt can produce different results. We do not review outputs before they are shown to you. The automated checks the Service runs (for example interference, dimension or manufacturability warnings) are best-effort aids, not inspections; the absence of a warning is not confirmation that a design is correct.

3.5 Warranties excluded

To the maximum extent permitted by law and subject to section 8, we exclude every condition, warranty, guarantee and representation that is not expressly set out in these Terms, including any implied warranty or guarantee of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, non-infringement, or that the Service or any output will be error-free, uninterrupted or secure.

4. Plans, credits, and payment

• The Service is offered through paid subscription plans (each with a free trial period where stated at sign-up), plus one-off credit top-ups for members.
• Prices are displayed and charged in US Dollars (USD). Your bank or card issuer handles any currency conversion to your local currency. Australian customers: GST is included in the displayed price where applicable.
• Subscriptions renew automatically each billing period until cancelled. You can cancel at any time from the billing portal; you retain access until the end of the paid period.
• Top-up credits remain on your account until used. They are a finite balance consumed by generations, and are non-transferable and non-refundable except where required by law.
• Failed generations (validation or sandbox errors) are automatically refunded as credits, less a failure fee covering the AI processing already consumed before the failure, charged at cost with no margin (typically a few credits). Free-plan generations and pure infrastructure errors are never charged a failure fee.
• Output quality is not a failure. A generation that completes and returns files is a successful generation even if the result is not what you had in mind: the AI interprets your prompt, results vary, and refining by chat is the intended way to converge on a design. Credits used by completed generations are not refunded for reasons of taste, expectation or design quality. We may re-credit at our discretion, and always where consumer law requires it.
• Payment processing is handled by Stripe. We do not store full card numbers on our servers.

5. Acceptable use

You must use the Service in compliance with our Acceptable Use Policy. We may suspend or terminate accounts that violate it, and we reserve the right to refuse generations that the AI provider's safety systems flag.

6. Intellectual property

6.1 Your prompts and outputs

You retain all rights you have in the prompts you submit. To the extent we hold any rights in the CAD files generated from your prompts, we assign those rights to you on a royalty-free, perpetual basis. On free-tier plans, generated files may not be used commercially. Paid plans include a commercial-use licence.

We make no warranty that generated outputs are free of third-party claims. AI systems may produce output that resembles existing designs; you are responsible for clearing rights before commercial use.

6.2 Our platform

We retain all rights in the Service itself, including code, designs, and branding. You may not copy, scrape, reverse-engineer, or resell the Service.

7. Service availability

We aim to keep the Service available but do not guarantee uptime. Maintenance, third-party AI provider outages, and unforeseen issues may interrupt access. We are not liable for losses arising from downtime, except as required by law.

8. Australian Consumer Law

If you are a "consumer" under the Australian Consumer Law (ACL), our services come with statutory consumer guarantees that cannot be excluded — including that services be provided with due care and skill and be reasonably fit for purpose. Nothing in these Terms excludes or limits your rights under the ACL.

Where the ACL permits it (section 64A — services that are not of a kind ordinarily acquired for personal, domestic or household use), our liability for breach of a non-excludable guarantee is limited to (at our option) re-supplying the service or refunding the price paid.

Whether you are a "consumer" for ACL purposes is decided by the ACL's definition, not by whether you use the Service for business. Where the ACL applies to a claim, section 9 operates subject to this section 8. Where it does not apply — for example because you are outside Australia and no Australian consumer law governs your purchase — section 9 applies in full, subject to section 9.4.

9. Limitation of liability

This section applies to every user, everywhere, subject to section 8 (Australian Consumer Law) and section 9.4 (liability that cannot be excluded). It applies however liability arises — in contract, tort (including negligence), breach of statutory duty, equity, misrepresentation or otherwise — and whether or not we were told that a loss was possible.

9.1 Losses we are not liable for

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, punitive or exemplary loss, nor for any of the following, whether direct or indirect:

• loss of profit, revenue, business, contracts, opportunity, anticipated savings or goodwill;
• loss of, or damage to, data, files or designs, or the cost of recreating them;
• the cost of materials, filament, resin, stock, machining, 3D printing, moulds, tooling, fixtures, labour, contractors, rework, scrap, shipping or delay incurred in making, attempting to make, or remaking anything from an output;
• the cost of engaging an engineer, architect, certifier or other professional to review, correct, redraw or certify an output, and the cost of substitute software or services;
• damage to property, plant, equipment, buildings or land, and personal injury or death, to the extent the law allows this exclusion (see section 9.4);
• fines, penalties, regulatory action, product recalls, and warranty or product-liability claims made against you by your own customers or anyone else;
• any loss arising from an output being inaccurate, incomplete, non-compliant with a standard or code, not manufacturable, not fit for a purpose, infringing a third party's rights, or different from what you asked for;
• any loss arising from your reliance on an output, on a warning or the absence of one, on a chat answer, or on a design-review note; and
• any loss arising from the acts or omissions of third-party providers we rely on, including AI-model, hosting, payment, app-store and print-on-demand providers.

9.2 Designs, and anything made from them, are your responsibility

Outputs are concept and prototyping material that you decide whether, and how, to use (section 3.1). You are solely responsible for every decision to manufacture, print, machine, build, install, sell, distribute or otherwise act on an output, and for every object, structure, product or system made or derived from one. To the maximum extent permitted by law, we have no liability of any kind for such objects, structures, products or systems, or for their design, performance, safety, compliance or failure, and you release us from every claim relating to them.

9.3 Cap

To the maximum extent permitted by law, our total aggregate liability to you for all claims arising in any twelve-month period — whatever their basis and however many there are — is capped at the greater of (a) the total amount you paid us for the Service in that period and (b) USD $100. Where section 8 applies to a particular claim, the remedy set out in section 8 is the limit for that claim instead.

9.4 Liability that cannot be excluded

Nothing in these Terms excludes, restricts or modifies any liability that cannot be excluded, restricted or modified under the law that applies to you — including the consumer guarantees under the ACL, liability for death or personal injury caused by our negligence where the law does not permit that exclusion (for example for UK and EU consumers), and liability for fraud or fraudulent misrepresentation. Where a liability cannot be excluded but can be limited, it is limited to the greatest extent the law permits.

9.5 Basis of the bargain

You acknowledge that the price of the Service reflects the allocation of risk in sections 3, 8, 9 and 10, that we would not offer the Service at this price without it, and that the cost of the independent verification described in section 3.1 is yours.

10. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless us and our officers, contractors and suppliers from and against all claims, demands, proceedings, losses, damages, liabilities, fines, costs and expenses (including reasonable legal costs) brought or incurred by anyone — including your customers, end users, employees, contractors, certifiers and regulators — arising out of or in connection with: (a) your prompts, uploads or reference material; (b) your use of the Service in breach of these Terms, the Acceptable Use Policy or applicable law; (c) your use of, reliance on, or distribution of any output; (d) anything manufactured, printed, machined, built, installed, sold, supplied or distributed by you or on your behalf from or based on an output; and (e) any infringement of a third party's intellectual-property or other rights by an output you chose to use. This indemnity does not apply to the extent a claim is caused by our own breach of these Terms or concerns liability that cannot be excluded under section 9.4.

11. Suspension and termination

11.1 If you breach these Terms

We may suspend or terminate your account immediately if you breach these Terms, the Acceptable Use Policy, or applicable law, or if your activity creates risk to the Service, to us, or to other users. Where we do this, unused credits and any remaining paid period are forfeited, except where the ACL requires otherwise. We will tell you why, and you can dispute it by writing to support@aicadgen.com.

11.2 If we close your account for any other reason

We may also close an account for reasons unrelated to your conduct — for example if we discontinue the Service, a plan, or a feature you depend on. In that case:

• We will give you at least 30 days' notice by email, unless the law or a security emergency requires us to act sooner.
• If you are on a paid subscription, we will refund the full subscription fee for the then-current billing period — you are not left having paid for a month you cannot use.
• You keep access to Download my data (section 11.4) for the whole notice period, and we will not delete your files before it ends.

11.3 If you close your account

You may close your account at any time from Account settings. Unused credits are not refunded except where required by the ACL, and a subscription you cancel yourself runs to the end of the period you have already paid for. Cancel any store subscription (Apple ID or Google Play) separately so it does not renew.

11.4 Download my data

At any time — and before deleting your account — you can export everything we hold on you from Account settings → Download my data. The archive contains your profile, every project with its prompts, settings and generation history, your full chat transcripts, your credit and payment history, and the CAD files your account is entitled to download. See our Privacy Policy for how long data is kept.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-product notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law

These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales (and the federal courts of Australia where applicable) have non-exclusive jurisdiction. If you are an EU/UK consumer, you may also bring proceedings in your country of residence.

14. Contact

General support: support@aicadgen.com