Terms of Service

Welcome to AI CAD Generator. These Terms of Service ("Terms") form a binding agreement between you ("you", "User") and the operator of aicadgen.com ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

1. About us

AI CAD Generator is operated from Australia. The Service generates parametric CAD files (STEP, STL, DXF) from natural-language prompts using third-party large-language-model and 3D-generation providers.

2. Eligibility and account

You must be at least 16 years old to use the Service. You are responsible for keeping your password secure and for all activity under your account. Notify us immediately at support@aicadgen.com if you suspect unauthorised access.

3. The Service

The Service accepts text prompts, sends them to a third-party AI provider, executes generated parametric code in our sandbox, and returns CAD files to you. Output is provided on an "as-is" basis. AI-generated geometry is not guaranteed to be physically correct, manufacturable, or fit for any specific purpose.

You are responsible for verifying every output before manufacture, deployment, or any safety-critical use.

4. Plans, credits, and payment

• The Service offers a free tier and paid subscription plans, plus one-off credit top-ups.
• Prices are displayed and charged in US Dollars (USD). Your bank or card issuer handles any currency conversion to your local currency. Australian customers: GST is included in the displayed price where applicable.
• Subscriptions renew automatically each billing period until cancelled. You can cancel at any time from the billing portal; you retain access until the end of the paid period.
• Top-up credits do not expire, but are non-transferable and non-refundable except where required by law.
• Failed generations (validation or sandbox errors) are automatically refunded as credits, less a small failure fee covering the AI processing already consumed before the failure — typically 1 credit on the standard model and 2 credits on the High-tier model.
• Payment processing is handled by Stripe. We do not store full card numbers on our servers.

5. Acceptable use

You must use the Service in compliance with our Acceptable Use Policy. We may suspend or terminate accounts that violate it, and we reserve the right to refuse generations that the AI provider's safety systems flag.

6. Intellectual property

6.1 Your prompts and outputs

You retain all rights you have in the prompts you submit. To the extent we hold any rights in the CAD files generated from your prompts, we assign those rights to you on a royalty-free, perpetual basis. On free-tier plans, generated files may not be used commercially. Paid plans include a commercial-use licence.

We make no warranty that generated outputs are free of third-party claims. AI systems may produce output that resembles existing designs; you are responsible for clearing rights before commercial use.

6.2 Our platform

We retain all rights in the Service itself, including code, designs, and branding. You may not copy, scrape, reverse-engineer, or resell the Service.

7. Service availability

We aim to keep the Service available but do not guarantee uptime. Maintenance, third-party AI provider outages, and unforeseen issues may interrupt access. We are not liable for losses arising from downtime, except as required by law.

8. Australian Consumer Law

If you are a "consumer" under the Australian Consumer Law (ACL), our services come with statutory consumer guarantees that cannot be excluded — including that services be provided with due care and skill and be reasonably fit for purpose. Nothing in these Terms excludes or limits your rights under the ACL.

Where permitted by law, our liability for breach of a non-excludable guarantee is limited to (at our option) re-supplying the service or refunding the price paid.

9. Limitation of liability (non-AU users)

To the maximum extent permitted by law, and excluding rights under the ACL, we are not liable for indirect, incidental, special, consequential, or exemplary damages, including loss of profit, data, or goodwill. Our total aggregate liability in any twelve-month period is capped at the total amount you paid us in that period, or USD$100 — whichever is greater.

10. Indemnity

You agree to indemnify us against third-party claims arising from your use of the Service in breach of these Terms or applicable law, your prompts, or your use of generated outputs (including manufacturing or deployment).

11. Suspension and termination

We may suspend or terminate your account if you breach these Terms, the Acceptable Use Policy, or applicable law, or if your activity creates risk to the Service or other users. You may close your account at any time; closing the account does not entitle you to a refund of unused credits except where required by the ACL.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-product notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law

These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales (and the federal courts of Australia where applicable) have non-exclusive jurisdiction. If you are an EU/UK consumer, you may also bring proceedings in your country of residence.

14. Contact

General support: support@aicadgen.com